The City of Chamblee has partnered with GovPilot, a provider of cloud-based government management software, to deploy a new Report-a-Concern mobile application.
Launching of the GovAlert application, enables residents to report non-emergency concerns such as potholes, code enforcement violations, missed sanitation pickups and more through an app on their mobile devices. The app is available to residents on Android and iOS devices and will replace the city’s previous reporting app, MyChamblee. Requests entered into the app are routed directly to the relevant city services department, so the matter can be resolved quickly. Reporting is also available via a digital form on the city’s website.
“I encourage resident to download the GovAlert app and help us improve Chamblee by reporting issues that they come across so we can address them quickly,” said Mayor Brian Mock. “A digital government and a convenient constituent experience are essential to cost effective municipal services.”
In addition to the Report-a-Concern application, city officials have launched several digital services that aim to make operations more efficient for staff and services more convenient for residents. GovPilot is being used for business registrations, contract management, special event permits, right-of-way permits, homestead exemption applications, building maintenance work orders, vehicle maintenance records, and more.
To download the app, visit https://www.govpilot.com/govalert.